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Statement of User Privacy, Use of Information, and Security

Privacy Policy - Artemis Solutions Group uses state of the art technologies to safeguard customer information and communications from unauthorized intrusions. Biometrics Direct is held by Artemis Solutions Group, and while we may share the personal information you have provided to us with other Artemis Solutions Group companies for the purposes of fulfilling your order, we do not sell or otherwise provide your information with third party entities unless previously specifically authorized by you.

If we require you to provide additional information listed below including faxed copies of credit card info or ID's to verify identity, here is how we use this info:

  • Upon receipt and verification of data the credit card number (with the exception of the last 4 digits) and ID number are blacked out on our copies by the use of a felt tipped marker such that the data is unreadable.

  • This data is stored in our biometrically secured safe for 6 months attached to a copy of the order.

  • After 6 months, any individually identifiable information is cross-cut shredded and recycled in our secure facility.

Security Policy

Ordering online with Artemis Solutions Group is secure and convenient. Our ordering process is protected by the Secure Sockets Layer (SSL) protocol, which encrypts your information and confirms the identity of the Biometrics Direct server before allowing your shopping cart to be checked out. Netscape Navigator 4.0+ (or better) and Internet Explorer 4.0+ (or better) support the SSL protocol. We recommend that you use the latest browsers to ensure that you are protected by advances in security technology.

Safe Shopping Policy

Each online purchase you make from Artemis Solutions Group is backed by our security and privacy statement. Our secure server software encrypts credit card and personal information, ensuring that Internet transactions stay private and protected.

Secure Online Shopping Tips

Only buy at secure websites

Make sure the website you are purchasing from uses SSL. SSL (Secure Sockets Layer) is a technology for encoding information transmitted over the Internet. This technology supports data encryption.

Encryption is the transformation of a message into an incomprehensible form by a key. Its purpose is to ensure privacy by keeping information hidden from anyone for whom it is not intended, even those who have access to the encrypted data. Decryption is the reverse of encryption; it is the transformation of encrypted data back into an incomprehensible form by the corresponding key.

Check out privacy policies before buying

Many companies with privacy practices post their privacy policy on their Web sites. A company's privacy policy should disclose what information is being collected on the Web site and how that information is being used. Before you provide a company with personal information, check its privacy policy. If you can't find a policy, send an email or written message to the Web site to ask about its policy and request that it be posted on the site.

Keep your password private

We recommend that you do not disclose your password to anyone. The company should never ask for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.

Keep a record

Be sure to print or save a copy of your purchase order and confirmation number for your records.

Shop With Us

You can feel confident when placing online orders with the Artemis Solutions Group of Companies. because every order is secure. Your computer and our server send data back and forth in an encrypted format that guarantees safe and secure transmission of all information. We have made sure that your credit card information is stored on our server for your convenience; it is not accessible to others via the Internet.

What is a CVV, CVC, CID or Credit Card Security Code?

The Card Security Code (CSC), sometimes called Card Verification Value or Code (CVV or CVC), is a security feature for credit card transactions, giving increased protection against credit card fraud.
There are actually two security codes.

  • The first, called CVC1 or CVV1, is encoded on the magnetic stripe of the card and used for in-person transactions.
  • The second one, and the most cited, is CVV2 or CVC2. It is often asked for by merchants so that they can secure "card not present" transactions occurring over the Internet, by mail, fax or over the phone.

This latter CSC should not be confused with the standard credit card account number appearing in embossed digits. (The standard credit card number undergoes a separate validation algorithm called the Luhn algorithm which serves to determine whether or not a given credit card's number is appropriate.)

The CVV2 is a 3 or 4 digit value printed on the card or signature strip, but not available on the magnetic stripe. The number is generated when the card is issued, by encrypting the card number and expiry date under a key known only to the issuing bank. Supplying this code in a transaction is intended to verify that the customer has the card in their physical possession.

The Card Security Code is located on the back of MasterCard, Visa and Discover credit or debit cards and is typically a separate group of 3 digits to the right of the signature strip.

On American Express cards, the Card Security Code is a printed (NOT embossed) group of four digits on the front towards the right.